Facilities Operations & Management Manuals

Standard Operations Procedure

Operational excellence is a critical driver for success and should be a key part of your property management strategy. Using a standard approach to systematically identify and close performance gaps, property managers and building owners can continually improve the performance of their janitorial, custodial, maintenance, and security operations. Being an integral part of any facility management philosophy, an I.G.S. Security USA-developed O&M manual provides you with a means to assure productivity and reduce operating costs through a comprehensive maintenance and security program.

Using an I.G.S. Security USA Site-specific O&M manual effectively integrates:
    • Objectives
    • Plans
    • Policies
    • Processed
    • Standards
    • Behaviors

Management Manuals

The I.G.S. Securoty USA-developed O&M manual provides the details to allow your workforce to develop the skills and knowledge to perform their jobs competently. The accuracy and relevancy of our well-developed, easy to understand O&M manuals has been proven to provide the information needed to effectively and efficiently support the life cycle of the facility.

This success is due to our:
    • Service philosophy, objectives and mission, general policies and procedures
    • General building location, layout & diagrams
    • Important contacts
    • Facilities and work safety
    • Building infrastructure-utility systems, functional descriptions, facilities specifications, plants and machinery locations and operations, troubleshooting and preventative maintenance
    • Detailed job and service descriptions
    • Detailed instructions for janitorial, custodial, maintenance and security guard procedures and processes, daily work schedules and reoccurring task scheduling (janitorial, custodial, maintenance and security)
    • Facilities security systems
    • Security mandate, coverage, policies and procedures
    • Reporting, measurement, verification and services request forms
    • Manufacturers literature
    • Emergency procedures

If you are in need of a well-developed security operations and management manual, we have fine-tuned our processes for ultimate safety regulations and procedures. Give us a call today at our Florida location to learn more.

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